Major F.A.Q.

1) Where are you located?
2) What are your shipping charges?
3) What forms of payment do you accept?
4) Is your shopping cart system secure?
5) How long has this company been in business?
6) How can I contact a real person?
7) Where is my order?
8) What kind of warranty do you offer?
9) How do I return an item?
10) How long until my order ships?
11) What if my order arrives damaged or missing item?
12) Do you charge taxes?
13)My company has a product(s) that I would like to offer to Major Electronic Corp. How would I do this?
14)Are your products brand new?
15)Do you ship items overseas?
16)Can you ship Next Day Air
17)How long does shipping take?

1) Where are you located?

Our sales office and warehouse are located near Cleveland, Ohio....top

Major Electronix Corp. 33851 Curtis Blvd #110, Eastlake, Oh 44095

2) What are your shipping charges?
We ship most orders by way of UPS out of our warehouse here in Eastlake. Some orders will drop ship out of our vendor's warehouses and they may ship by other means such as FedEx. We offer low flat rate ground shipping to the Continental US ...top
3) What forms of payment do you accept?
We accept VISA, MASTERCARD, AMERICAN EXPRESS & DISCOVER We also accept Venmo, Paypal, Amazon Pay, and Money Orders via mail....top

4) Is your shopping cart system secure?
Yes, we use a state of the art credit card processing system, including Trust Guard protection. Credit Card Numbers are not stored online....top

5) How long has this company been in business?
Major Electronix Corp was established in 1984. ...top

6) How can I contact a real person?
You can call us at 800-966-2345 Our office hours are Monday - Friday, 8:00AM - 5:00PM Eastern Standard Time. We also feature a live chat on our website.....top

7) Where is my order?
Our order confirmation emails contain a link to your order details section, your Order Status & tracking information will be listed in that section. If you require more assistance, please email [email protected] or call 800-966-2345 ...top

8) What kind of warranty do you offer?
We offer a 30 Day Return Policy. [Click Here]for details.....top

9) How do I return an item?
Simply contact us with your confirmation number, and reason for return. We will then reply with return instructions, and your return authorization number. Please make sure to mark your order confirmation number & return auth. number on the outside of all packages....top

10) How long until my order ships?
Orders received prior to 2 p.m. EST can ship the same day if we have the item in stock. If your order is placed on the weekend, your order will be shipped on Monday....top

11) What if my order arrives damaged or missing item?
Please report any damage to UPS when they deliver your package. Please inform us of any damage or missing items within 24 hours....top

12) Do you charge taxes?
Orders shipped to Ohio will include tax (unless you provide a sale tax exemption number)....top

13) My company has a product(s) that I would like to offer to Major Electronix. How would I do this?
We are always interested in offering new products to our customers. Please contact [email protected] with inquiries...top

14) Are your products brand new?
Yes! We only sell brand new products....top

15) Do you ship items overseas?
No. We can take Canadian orders over the phone. Please contact us if you require help [email protected] ...top

16) Can you ship Next Day Air.
Yes, it is one of the options we offer, if the item is not in stock we will contact you for information on how to proceed. ...top

17) How long does shipping take?

We ship domestic orders out of various US warehouses, depending on the manufacturer, by way of UPS. You can calculate a estimated shipping time at www.ups.com or www.fedex.com