Tax-Exempt Ordering
We’re happy to process sales-tax exemptions for qualified customers. Submit your certificate once and we’ll attach it to your account for future orders.
Who qualifies?
- Resellers / Distributors purchasing for resale (provide your state resale certificate).
- Manufacturers / Industrial Users with state-specific production or direct-pay exemptions.
- Non-profits, Schools, Government (501(c)3, state agency, municipality, etc.).
We collect tax only where required by law. If your ship-to state doesn’t require us to collect tax, you don’t need to submit an exemption.
Accepted documents
- State-issued Resale/Exemption Certificate (preferred).
- Multistate forms where allowed (e.g., Streamlined Sales Tax (SST) or MTC form).
- Entity exemption letters for government/education/non-profit.
Certificates must include your legal entity name, address, tax ID (if applicable), exempt reason, signature, and the state(s) covered.
How to submit
- Download/complete your state’s resale or exemption form.
- Email the signed PDF to [email protected] with subject “Tax-Exempt Certificate – [Company Name]”.
- Include: company name, billing + shipping address, contact phone, and the email used at checkout.
Prefer POs? You can attach your certificate with your first PO—our team will link it to your account before invoicing tax.
How we apply your exemption
- Once approved, we mark your account tax-exempt for the covered state(s).
- For **web orders**, sign in with the same email on file; tax will drop off automatically for eligible ship-to addresses.
- If you need an order adjusted after placement, email us the order number—we’ll reissue without tax once your certificate is approved.
Common cases
- Shipping to multiple states: Provide coverage for each state you ship to.
- Drop-ship to your customer: Some states require your customer’s resale cert; we’ll advise case-by-case.
- Expiring certificates: We’ll email you before expiration if your state requires renewal.
Quick FAQ
Do you accept SST or MTC multistate certificates?
Yes—where the destination state accepts them.
Can I place my order now and send the cert after?
Yes. Place the order and email your certificate the same day; we’ll remove tax before shipment or credit it immediately after.
Do you charge tax on freight?
We follow destination state rules. If your exemption covers freight, tax will be removed accordingly.
Questions? Call
800-966-2345 or email [email protected].
This page provides general guidance only. State rules vary; we’ll advise if anything else is required for your jurisdiction.